Privacy Policy

Walletly ("we", "us", or "our") operates the website walletly.in (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Service and make a purchase.

1. Information We Collect

When you place an order on Walletly, we collect personal information necessary to process and deliver your order, including:

• Full name
• Email address (used to deliver your digital gift card)
• Phone number
• Billing address (country, state, city, address lines, ZIP code)
• Order details, such as products purchased and order notes

We do not require you to create an account, and we do not store payment card details on our servers.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your gift card orders
• Deliver digital gift card codes to your email address
• Communicate with you about your order status
• Respond to support and contact requests
• Improve our website and services
• Comply with legal obligations

3. Cookies and Session Data

Walletly uses session cookies strictly necessary for core functionality, such as maintaining your shopping cart while you browse. We do not use these cookies for advertising or cross-site tracking purposes.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share limited information with trusted service providers solely for the purpose of fulfilling your order (for example, payment processors), and only to the extent necessary.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data, including secure form handling, input validation, and protection against common web vulnerabilities such as SQL injection and cross-site scripting.

6. Data Retention

We retain order and customer information for as long as necessary to fulfil the purposes outlined in this policy, and to comply with our legal and accounting obligations.

7. Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to applicable law.

8. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@walletly.in.